When it comes to setting room rates, hotels are in the process of losing control, says Roman Peskin in this important article from the Hotel Yearbook 2010.
He explains how guests (and even previous guests) are gaining in influence. This is a sobering read for all marketing managers!
Showing posts with label Travelocity. Show all posts
Showing posts with label Travelocity. Show all posts
Monday, March 15, 2010
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